ISSN 1995 - 1248
Innovations in Chain Hotel Business
S.A. Uvarov M.V. Voloshinova A.V. Kuchumov |
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s_uvarov@mail.ru voloshinova@unecon.ru arturspb1@yandex.ru |
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professor, the Department of Commerce and Merchandising, St. Petersburg State University of Economics, Doctor of Economics, professor senior lecturer, the Department of Economics and Management in Service Sector, St. Petersburg State University of Economics, PhD in Economics, associate professor senior lecturer, the Department of Economics and Management in Service Sphere, St. Petersburg State University of Economics, PhD in Economics, associate professor |
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St. Petersburg St. Petersburg St. Petersburg |
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Keywords: |
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The need in the digitalization of modern tourist business to increase the accessibility of tours determines the relevance of the research. Developing and implementing such service technologies that are not widely used in the hotel business at the moment, i.e. innovations, is believed to be the most productive way of securing high quality of service. |