Верхнее меню

COMPONENTS AND WORKFLOW OF THE SYSTEM OF PROVIDING PHYSICAL EDUCATION AND SPORTS SERVICES DEALING WITH ITS QUALITY



S.E. Drobotov
3drsid@mail.ru
a PhD student at the Department of Management, State Institute of Economics, Finance, Law and Technologies
Gatchina

Keywords:

  • the quality of physical education and sports services
  • competitiveness of physical education and sports services
  • the process approach to management
  • the processes of service system of physical education and sports
  • the systems of providing physical education and sports services
  • the elements of service system of physical education and sports
  • In the field of physical education and sports with regards to competition inside the industry there appears an intersectorial struggle for customer preferences dealing with interchangeable entertainment and recreation services catering to different minor needs. Physical education and sport services compete with widely represented and well developed services provided by cinemas, theaters, night clubs, disco clubs, museums etc.
    Physical education and sports services constitute a system of interconnected elements being in relations and interaction. These elements in a certain interconnection make up a complex servicing system of physical education and sports. To enhance competitiveness of physical education and sports services one needs to maintain the quality level of all elements and processes of supply of physical education and sports services system. The author has examined the basic elements and processes of service activities in terms of physical education and sports which have influence on their quality.

    188300 Russia, Leningrad region, Gatchina, st. Roshchinskaya, 5