ISSN 1995 - 1248
IMPROVEMENT OF NON-FINANCIAL MOTIVATION FOR DEVELOPMENT OF QUALITY MANAGEMENT IN ORGANIZATION
T.I. Leonova M.V. Selivanova |
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leonova5858@mail.ru selivanova_m@bk.ru |
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professor, the Department of Economics and Quality Management, St. Petersburg State University of Economics, Doctor of Economics, Professor candidate for PhD, the Department of Economics and Quality Management, St. Petersburg State University of Economics |
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St. Petersburg St. Petersburg |
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Keywords: |
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We consider the issues of improving non-financial personnel motivation in an organization on the basis of its corporate culture to achieve high results in quality management. We offer guidelines to reveal staff motivation problems by diagnosing and analyzing the established corporate culture as well as by developing methods of motivation in the quality management system. |